I should totally be asleep now, but I just HAD to write something about this foolishness (in the words of Niecy Nash - on Clean House):
New at Starbucks: An ‘everyday’ brew
Starbucks Corp. will start serving up a new “everyday” brew Tuesday, hoping the signature blend will help revive slumping sales in its crucial U.S. market.
To celebrate the launch, it will give away free 8 oz. cups of Pike Place Roast — named after its first store in Seattle’s famed public market — at more than 7,000 U.S. stores from 9 to 9:30 a.m. PDT (12 to 12:30 p.m. EDT).
In a statement Monday, Chairman and Chief Executive Howard Schultz touted Pike Place Roast for its bold flavor, smooth finish and “subtle, rich flavors of cocoa and toasted nuts.”
It will be freshly roasted, hand-scooped, freshly ground and brewed in small batches that sit for no longer than 30 minutes. It will be brewed, both regular and decaf, alongside rotating coffees of the week, and sold by the whole bean for $9.95 per pound.
Starbucks developed Pike Place Roast — testing some 30 roasts and 30 blends — after consulting with nearly 1,000 customers who sought a line of drip coffee that wouldn’t switch from, say, an earthy Sumatra one week to a bright, citrusy Ethiopia Sidamo the next.
Consistently, customers kept saying: “Give us a coffee we can count on every day, all day, all week,” Andrew Linnemann, Starbucks master coffee blender said Tuesday in a conference call with reporters.
Starbucks has spent the last few months sharpening its focus on the basics — a strategy Schultz is pushing as part of the company’s efforts to reinvigorate its U.S. business, which has suffered amid a soft economy and growing competition from rivals ranging from McDonald’s Corp. and Dunkin’ Donuts to Peet’s Coffee & Tea, Caribou Coffee and small, independent coffee shops.
One night in late February, the company shut down most of its U.S. stores for three hours to retrain baristas on espresso basics.
The company has also promised to start grinding all its brewed coffee in stores, which will bring back the pungent aroma many customers have missed since the company started using flavor-locked bags of pre-ground coffee years ago.
Schultz has acknowledged that declining U.S. home prices, a widespread credit crunch and rising gasoline and energy costs have undoubtedly made many consumers pare back on affordable luxuries like $4 lattes.
But he has repeatedly insisted he believes Starbucks’ bigger problem was that it focused too much on growth in recent years and not enough on customers and its core product.
The company has scaled back the number of new U.S. stores it plans to open this year, while ramping up growth overseas, and remains committed to a long-term goal of having 40,000 stores worldwide. It has about 16,000 stores worldwide today, more than two-thirds of them in the United States.
Pike Place Roast will be the first Starbucks coffee bearing a new symbol the company created with Conservation International, showing that all beans are purchased from suppliers that meet high workplace and environmental standards, such as paying pickers well and requiring coffee to be grown in the shade without use of pesticides.
First of all,
“But he has repeatedly insisted he believes Starbucks’ bigger problem was that it focused too much on growth in recent years and not enough on customers and its core product.”
So true. They’re too busy coming up with this honey latte crap to realize that their main product, the COFFEE itself, sucks turd. Whoops. I’m tired of having to drink those sugary latte things just so I don’t have to taste the gross espresso.
Second,
“It will be freshly roasted, hand-scooped, freshly ground and brewed in small batches that sit for no longer than 30 minutes.”
No wonder their coffee was crap. God only know how long those retail bags of ground beans sit in the stores before some uneducated coffee drinker buys them up. There are SO many coffee shops that have been selling fresh roasted, freshly ground, freshly brewed, etc. coffee for years. What took Starbucks so long to jump on that bandwagon? Honestly, I think it’s all a part of this “let’s be environmentally friendly because of climate change, animal extinction…” phase. They know the customers they’ve lost will flock back to their stores now that Starbucks is selling OFFICIAL fair trade coffee.
Third,
“Chief Executive Howard Schultz touted Pike Place Roast for its bold flavor, smooth finish and ’subtle, rich flavors of cocoa and toasted nuts.’”
Eww. I always complained about Starbucks coffee tasting like burnt chocolate. Yuck. I’m glad Starbucks isn’t taking any risks with this “new” roast.
Fourth (the last one, I promise),
“One night in late February, the company shut down most of its U.S. stores for three hours to retrain baristas on espresso basics.”
As a former REAL barista, this bothers me a lot. Three whole hours for espresso training? Wow. I’m not impressed. I had to go through almost 2 months of coffee/espresso training before I was even allowed to touch the espresso machine. I think my skills > Starbucks barista skills. I wonder what they could’ve possibly learned about in those 3 hours…
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OKAY - that being said, I just put $10 on my Starbucks card, so I can continue to treat myself to those lovely cinnamon dolce lattes every once in a while. I swear… those things are laced with crack or something.
Also, I think I should state the fact that I used to work at a quasi-Starbucks (Barnes and Noble Cafe proudly serving Starbucks coffee). I don’t mean to knock any of the Starbucks lovers/employees out there… I just really needed to speak my mind about the newest Starbucks endeavor.
And now, sleep.
Tom Humes said,
8 April, 2008 @ 1:42 am
Nice Site layout for your blog. I am looking forward to reading more from you.
Tom Humes
adam Hartung said,
8 April, 2008 @ 1:58 pm
Starbucks must wake up and realize their problems are NOT about the coffee. The market for coffee shops and gourmet prepared coffee is nearly saturated, and being overrun with mass competitors. Starbucks has to find new places to compete. Its forays into sandwiches, other merchandise, music production, movie production and star agency were the kinds of things that could save the company - and now Mr. Schulz is tearing those down to invest in a slugfest which will only drive down margins. Investors beware. Read more at http://www.ThePhoenixPrinciple.com